{"id":35,"date":"2023-05-05T03:42:16","date_gmt":"2023-05-05T08:42:16","guid":{"rendered":"http:\/\/senati.online\/?p=35"},"modified":"2023-10-02T13:30:19","modified_gmt":"2023-10-02T18:30:19","slug":"curso-senati-teleoperador-call-center","status":"publish","type":"post","link":"https:\/\/senati.online\/curso-senati-teleoperador-call-center\/","title":{"rendered":"Curso SENATI Teleoperador de Call Center"},"content":{"rendered":"<h1><span style=\"color: #000000;\">\u00bfQu\u00e9 es el Curso SENATI Teleoperador de Call Center?<\/span><\/h1>\r\n<p><span style=\"color: #000000;\">El <strong>Curso SENATI Teleoperador de Call Center<\/strong> es una oferta de estudio que tiene como un enfoque principal que cada uno de sus estudiantes conozcan las t\u00e9cnicas y desarrollen las pr\u00e1cticas necesarias para <strong>gestionar una comunicaci\u00f3n telef\u00f3nica efectiva<\/strong>. Por consiguiente, los participantes de esta oferta obtendr\u00e1n todo lo necesario para llevar a cabo sus labores de teleoperador; como por ejemplo, televentas, marketing telef\u00f3nico, telecobranzas y dem\u00e1s similares. Cabe destacar que, este estudio est\u00e1 certificado y para obtener dicho t\u00edtulo es obligatorio asistir m\u00ednimo al 80% de las sesiones programadas.<\/span><\/p>\r\n<h2><span style=\"color: #000000;\">Plan de Trabajo del Curso Teleoperador de Call Center SENATI<\/span><\/h2>\r\n<ul>\r\n<li><span style=\"color: #000000;\">Empresas comerciales y de servicios marketing telef\u00f3nico.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Televentas.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Telecobranza.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">T\u00e9cnicas y pr\u00e1cticas de comunicaci\u00f3n telef\u00f3nica.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Gesti\u00f3n comercial para marketing telef\u00f3nico.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Atenci\u00f3n y servicio al cliente.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Manejo de quejas y reclamos.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Orientaci\u00f3n de clientes en asuntos t\u00e9cnicos.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Actualizaci\u00f3n y gesti\u00f3n de base de datos.<\/span><\/li>\r\n<\/ul>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2156 aligncenter\" src=\"https:\/\/senati.online\/wp-content\/uploads\/2019\/10\/222.jpg\" alt=\"Curso SENATI Teleoperador de Call Center\" width=\"700\" height=\"400\" \/><\/p>\r\n<h2><span style=\"color: #000000;\">Campo Laboral del Curso SENATI Teleoperador de Call Center<\/span><\/h2>\r\n<p><span style=\"color: #000000;\">Aquellos que realicen y culminen este <strong>Curso SENATI Teleoperador de Call Center<\/strong> adquirir\u00e1n conocimientos de calidad. Estos profesionales ser\u00e1n altamente competitivos dentro del sector laboral. Por consiguiente,\u00a0<b>estar\u00e1n capacitados para ejecutar labores Como por ejemplo<\/b>:<\/span><\/p>\r\n<ul>\r\n<li><span style=\"color: #000000;\">Promoci\u00f3n e impulso de productos y servicios.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Actualizaci\u00f3n y gesti\u00f3n de base de datos.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Realizaci\u00f3n de encuestas.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Ejecuci\u00f3n de servicios post venta de productos.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Realizaci\u00f3n de procesos de telecobranzas.<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"color: #000000;\">Caracter\u00edsticas del Curso Teleoperador de Call Center<\/span><\/h2>\r\n<p><span style=\"color: #000000;\">Este es un programa acad\u00e9mico de tipo profesional cuyas clases <strong>se ven de forma presencial<\/strong>. Como tal, esta oferta<strong> tiene una duraci\u00f3n de 312 horas acad\u00e9micas<\/strong> y ofrece una certificaci\u00f3n t\u00e9cnica que indica \u00abTeleoperador de Call Center\u00bb. Adem\u00e1s este programa acad\u00e9mico, desarrollara habilidades en el Senatino como tal, muy interesantes, en cuanto a la comunicaci\u00f3n con los clientes, agilidad, de lo que podr\u00e1n hacer uso en la vida cotidiana.<\/span><\/p>\r\n<h2><span style=\"color: #000000;\">Requerimientos para el Curso SENATI Teleoperador de Call Center<\/span><\/h2>\r\n<p><span style=\"color: #000000;\">Para ser parte de esta oferta de estudio es obligatorio que las personas interesadas<strong> cumplan con ciertos requisitos<\/strong>. Estos son, haber culminado los estudios de secundaria y poseer la certificaci\u00f3n, <strong>tener documento de identidad<\/strong> y una fotocopia del mismo, poseer dos fotograf\u00edas tama\u00f1o carnet y contar con la ficha de participante llena.<\/span><\/p>\r\n<h2><span style=\"color: #000000;\">Beneficios Curso Teleoperador de Call Center SENATI<\/span><\/h2>\r\n<p><span style=\"color: #000000;\">Aquellos que realicen este<strong> Curso SENATI Teleoperador de Call Center<\/strong> no solo se van a capacitar adecuadamente; sino que adem\u00e1s, contar\u00e1n con la posibilidad de realizar un programa de estudio te\u00f3rico pr\u00e1ctico, de <strong>obtener un certificado invirtiendo solo 7 meses<\/strong> y capacitarse en aulas y laboratorios bien equipados.<\/span><\/p>\r\n<h2><span style=\"color: #000000;\">\u00bfC\u00f3mo inscribirse al Curso de Teleoperador de Call Center<\/span><\/h2>\r\n<ol>\r\n<li><span style=\"color: #000000;\">Cumplir con los requisitos b\u00e1sicos de ingresos.<\/span><\/li>\r\n<li><span style=\"color: #000000;\"> Inscribirse a trav\u00e9s de la p\u00e1gina web del SENATI.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Realizar el pago del programa.<\/span><\/li>\r\n<li><span style=\"color: #000000;\">Formalizar el proceso en el centro de formaci\u00f3n SENATI.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"color: #000000;\">Contacto SENATI<\/span><\/h2>\r\n<p><span style=\"color: #000000;\">Antes de realizar alg\u00fan programa acad\u00e9mico SENATI <strong>es necesario verificar su disponibilidad actual<\/strong>. Por consiguiente, lo ideal es informarse con la instituci\u00f3n directamente. Para ello, se puede hacer uso de varios canales o medios de comunicaci\u00f3n, como por ejemplo, la <strong>central telef\u00f3nica 5149700<\/strong>. Vale acotar que, en esta plataforma virtual, en el apartado de Carreras tambi\u00e9n puede conseguirse informaci\u00f3n sobre, algunos programas acad\u00e9micos, como pueden ser la <strong>Carrera SENATI Seguridad Industrial<\/strong>.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<div class=\"mi-caja-de-texto\">\r\n<div class=\"columna-izquierda\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/senati.online\/wp-content\/uploads\/2023\/10\/Diseno-sin-titulo-28.png\" alt=\"Imagen cuadrada\" width=\"312\" height=\"156\" \/><\/div>\r\n<div class=\"columna-derecha\" style=\"text-align: center;\">Si deseas conocer m\u00e1s informaci\u00f3n acerca del curso, te dejamos un enlace para que contin\u00faes el proceso <br \/><br \/><a class=\"boton-vino-tinto\" href=\"https:\/\/www.senati.edu.pe\/cursos\/teleoperador-de-call-center\">Ir al Sitio Oficial<\/a><\/div>\r\n<\/div>\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 es el Curso SENATI Teleoperador de Call Center? El Curso SENATI Teleoperador de Call Center es una oferta de estudio que tiene como un enfoque principal que cada uno de sus estudiantes conozcan las t\u00e9cnicas y desarrollen las pr\u00e1cticas necesarias para gestionar una comunicaci\u00f3n telef\u00f3nica efectiva. Por consiguiente, los participantes de esta oferta obtendr\u00e1n [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":2156,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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